Better IPTV Faq(Frequently Asked Questions)

IPTV (Internet Protocol Television) is the latest TV watching system that replaces the old-fashioned cable TV or satellite TV system installed on the roof or D2H (direct to home) service. With a fast fiber optic internet connection, the LiveTV channel will keep downloading at the same time, and you will be able to watch the TV channel like a live TV channel. You can watch live TV channels, movies, shows and live sports, and download them as a VOD series.

Watching movies, TV shows, and streaming sports events will not violate the law.Unless you upload, download or broadcast content to a large group, you will not encounter legal issues.

Basically, IPTV provides Internet services to the existing subscribers of the ISP. It is an external option for user entertainment, such as Hulu and Netflix. Some of them are limited to one or a few countries, while others are sold globally. They both use the same IPTV system to download media for users to watch the downloaded media without interruption.

Yes, Please tell us your order id or current username and new MAC.

Not at the same time
        1. You can watch multiple devices, but not at the same time.
        2. If you try to use multiple devices at the same time, your account will be banned without notice and no refund is payed.
        3. Restream is not allowed.

Yes, our service is compatible with Virtual Private Network.

What is EPG? EPG is an electronic program guide, which is an on-screen guide for booking broadcast programs and TV programs. Keep in mind that EPG is not available in all countries, so we recommend that you use our free trial version before purchasing a subscription.

Unplug the TV and router from the wall for 1 minute, and then upload the M3U file or m3u URL for the SIPTV website again, which should solve the problem. If not, you must block your IP address. Let us know what’s going on. Note: Remember to use the delete playlist option first, and then try to add the playlist again.

For VOD streaming, our recommended operating Internet speed is 8Mbps, but for real-time HD quality streaming, you may want the speed to be much higher than this speed. I recommend finding out your current Internet download speed and letting us know so we can provide suggestions.

How to change the buffer settings on the MAG set-top box and STB Emu. Changing the buffer setting on the Mag box can help solve the buffer problem on the Mag Box.

After loading the portal, go to the menu and set
Scroll down and select advanced settings
Use the slider in Buffering to select the delay, we recommend starting from 6 to 10 seconds, and then select OK. This will allow the device to create a longer buffer to help solve any buffering issues.

The mag box adult content is protected by a 4-digit password or parental control password: 0000 This password will unlock the adult content.

Portal won’t load? To force load the Portal; Press Menu (for mini menu), Profiles and select your profile. This will force load your Portal, providing that you Portal URL is entered correctly under your Portal URL settings.

It’s a known issue with stb emu / Smart STB on Sony smart tv
         1. Long press ok/select button and click settings.
         2. Click key configuration settings.
         3. Next click grey bar that says ‘add key’.
         4. Press your chosen button (we used fast forward).
         5. Go down to ‘select action’ and click on it. Then scroll down to ‘volume down’ and select it.
         6. Then click on ‘save’ below it.
         7. Go back out, select channel, turn it down and fingers crossed you’re done.

If you are getting Buffering and Looping on STB Emulator, try selecting a different Media Player in settings. Exo Player and LJK Player are the best options, depending on your device.

Sometimes you may experience buffering due to low internet speed or high internet traffic. Cause:

  •  The most common cause of buffering is the result of slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again.
  •  The second and most logical reason is that you are using Wi-Fi, it doesn’t matter how fast your internet is a Wi-Fi as a whole is slow and unreliable. It just is…. You should avoid using it when possible. Resolution:
  • Directly connect to your router using an Ethernet cable or to a powerline adaptor.
  •  If not possible, try moving the box closer to the router.
  •  Change your WI-FI channel. To avoid interference with nearby devices.
  •  If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer. How to fix IPTV Stalker buffering issues, really simple to do. Change your router’s DNS to Cloud flare DNS servers: Primary: 1.1.1.1 Secondary: 1.0.0.1 This can also be done on none STB devices. More Info about Cloud flare DNS can be found here Setup on a Router Setting up 1.1.1.1 takes two minutes and requires no technical skill or special software. Even if you’re a computer novice, pick your device below for an easy-to-follow setup guide. Your router’s configuration may vary. Consult your manual for more information.
  •  From your iPhone’s home screen, open the Settings app.
  •  Tap Wi-Fi, then tap your preferred network in the list.
  •  Tap Configure DNS, then tap Manual.
  •  If there are any existing entries, tap the – button, and Delete next to each one.
  •  Tap the + Add Server button, then type 1.1.1.1
  •  Tap the + Add Server button again, then type 1.0.0.1. This is for redundancy.
  •  Tap the Save button on the top right.
  •  You’re all set! Your device now has faster, more private DNS servers Setup on Android Setting up 1.1.1.1 takes two minutes and requires no technical skill or special software. Even if you’re a computer novice, pick your device below for an easy-to-follow setup guide. Note that Android requires a static IP to use custom DNS servers. This setup requires additional setup on your router, affecting your network’s strategy for adding new devices to the network. We recommend configuring your router’s DNS instead. This will give all devices on your network the full speed and privacy benefits of 1.1.1.1 DNS.
  •  Connect to your preferred wireless network.
  •  Enter your router’s gateway IP address in your browser.
  •  If prompted, fill in your username and password. This information may be labeled on the router.
  •  In your router’s configuration page, locate the DNS server settings.
  •  Write down any existing DNS server entries for future reference.
  •  Replace those addresses with the 1.1.1.1 DNS addresses: Save your settings, then restart your browser.
  •  For IPv4: 1.1.1.1 and 1.0.0.1
  •  For IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001
  •  Save your settings, and then restart your browser.
  •  You’re all set! Your device now has faster, more private DNS servers Setup on Mac Setting up 1.1.1.1 takes two minutes and requires no technical skill or special software. Even if you’re a computer novice, pick your device below for an easy-to-follow setup guide.
  •  Open System Preferences
  •  Search for DNS Servers and select it from the dropdown.
  •  Click the + button to add a DNS Server and enter 1.1.1.1
  •  Click + again and enter 1.0.0.1 (This is for redundancy.)
  •  Click Ok, then click Apply.
  •  You’re all set! Your device now has faster, more private DNS servers Setup on PC Setting up 1.1.1.1 takes two minutes and requires no technical skill or special software. Even if you’re a computer novice, pick your device below for an easy-to-follow setup guide.
  •  Click on the Start menu, then click on Control Panel.
  •  Click on Network and Internet.
  •  Click on Change Adapter Settings.
  •  Right click on the Wi-Fi network you are connected to, then click Properties.
  •  Select Internet Protocol Version 4 (or Version 6 if desired).
  •  Click Properties.
  •  Write down any existing DNS server entries for future reference.
  •  Click Use The Following DNS Server Addresses.
  •  Replace those addresses with the 1.1.1.1 DNS addresses:Click OK, then Close.
  •  For IPv4: 1.1.1.1 and 1.0.0.1
  •  For IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001
  •  Click ok to close.
  •  Restart your browser.
  •  You’re all set! Your device now has faster, more private DNS servers Setup on Linux Setting up 1.1.1.1 takes two minutes and requires no technical skill or special software. Even if you’re a computer novice, pick your device below for an easy-to-follow setup guide. While these steps are for Ubuntu, most Linux distributions configure DNS settings through the Network Manager. Alternatively, your DNS settings can be specified in /etc/resolv.conf
  •  Click the Applications icon on the left menu bar.
  •  Click Settings, then Network.
  •  Find your internet connection on the right pane, then click the gear icon.
  •  Click the IPv4 or IPv6 tab to view your DNS settings.
  •  Set the “Automatic” toggle on the DNS entry to Off. Provide the 1.1.1.1 DNS addresses in the DNS entries field:
  •  1.0.0.1
  •  For IPv6: 2606:4700:4700::1111,2606:4700:4700::1001 Click Apply, then restart your browser. You’re all set! Your device now has faster, more private DNS servers

No, our IPTV service has not been shut down, and all users around the world can access our service

We are compatible with many devices out there. We are compatible with:

  •  Mag Boxes (250,254,256,322 etc)
  •  Dreamlink (T1, T1+, etc)
  •  Buzz Tv (XPL 3000 etc)
  •  Formuler (Z7+ etc)
  •  OPENBOX
  •  VLC Player
  •  STB Emulator
  •  Perfect Player
  •  GSE Smart IPTV Player
  •  Smart IPTV Player
  •  IPTV Smarters
  •  Kodi
  •  Roku
  •  Enigma Devices
  •  And much more! Compatible Tv’s Will your tv work with our service? Any android tv will work using perfect player, gse and many more apps Amazon Fire TV Stick – If it’s a smart tv then yes via stb emu or smart iptv – please note these are paid for apps LG – If it’s a smart tv then yes via stb emu or smart iptv – please note these are paid for apps Samsung – If it’s a smart tv then yes via stb emu or smart iptv – please note these are paid for apps Sony – Opera based sony tvs will work with the ssiptv app and OTT player. Sony also makes android tvs which are compatible These are currently the only tv’s we know for sure that work with IPTV. If you have a tv that isn’t listed and is non-android based working, please let us know.  

If there is no answer, please feel free to contact us